Thesis Defence - Maryam Zakeri

Friday, February 17, 2017, 9:30 a.m. to 11:30 a.m.

A Simulation Approach for Capacity Planning in an Open Community Care Network

Maryam Zakeri
MSc Candidate in Health Systems
Telfer School of Management


While aging is inevitable, Canada has never experienced such a growing aging population. Since this aging population accountfor a large proportion of hospital stay, post acute care placement for these clients is of significant importance. Compared to younger people, seniors remain in emergency departments and acute care settings for longer periods and are more likely to require community care post?discharge. Therefore, it is important to consider the issue of an aging population and its future health care demands through modelling and simulation of patient flow. Many Local Health Integration Networks are now working on community care resource matching in order to reduce the waiting times by improving patient flow between the hospital and community services with the goal of relying less heavily on long term care as the primary discharge destination. In this line we used simulation techniques informed by an optimization method from related literature in order to determine how various capacity plans will impact the number of patients waiting over a finite multiyear planning horizon. In our simulation model, we incorporate patient’s characteristics and dynamics of patient flow in the network. In this research we seek to bridge the gap between community and hospital care by policy recommendations addressing capacity planning with the goal of reducing number of blocked patients in the system.

Friday, February 17, 2017
9:30 a.m. to 11:30 a.m.
Telfer School of Management
Desmarais Building
DMS 4165
55 Laurier Avenue East
Ottawa, Ontario K1N 6N5
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