Health Systems Research Seminar: Health Information Technology in the Patient-clinician Encounter: from Research to Educational Interventions

Friday, March 18, 2016, 1:30 p.m. to 3:30 p.m.

Aviv Shachak, PhD
Associate Professor
Institute of Health Policy, Management and Evaluation (Dalla Lana School of Public Health)
Faculty of Information (iSchool)
University of Toronto

Friday, March 18, 2016
1:30 p.m. to 3:30 p.m.
Telfer School of Management
Desmarais Building
DMS 7170
55 Laurier Avenue East
Ottawa, Ontario K1N 6N5
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About the Presentation

The potential and actual benefits of health information technology (HIT) have been widely discussed. However, unintended negative consequences have also been reported. A particular concern is the impact of HIT on the clinical encounter and patient-clinician communication, which is an important clinical competence with implications for patient satisfaction, patient engagement and empowerment, and various health outcomes.

In this presentation, Dr. Shachak will discuss his decade of work in this area, which includes two literature review articles (published in 2009 and 2016) and a cognitive task analysis study. He will describe how this basic research informed the design and evaluation of simulation-based educational interventions aimed at enhancing clinicians’ competence in computerized settings, the lessons learned, and future directions.

About the Speaker

Aviv Shachak is an Associate Professor at the University of Toronto where he is cross-appointed to the Institute of Health Policy, Management & Evaluation (Dalla Lana School of Public Health) and the Faculty of Information (iSchool). He holds a B.Sc. degree in Life Sciences from Ben-Gurion University of the Negev in Israel, an M.Sc. in Horticulture from the Hebrew University of Jerusalem, and a Ph.D. in Information Science from Bar-Ilan University, Israel. He joined the University of Toronto in 2007 following a post-doc in Galil Center for Medical Informatics, Telemedicine, and Personalized Medicine at the Technion- Israel Institute of Technology.

Dr. Shachak’s work seeks to improve usage and help realize the potential benefits of information systems, especially in health care and biomedicine. This includes the study, design, and evaluation of educational interventions, tutorials and user manuals, user interfaces, and end-user support. He is also interested in patient engagement through the use of information and communication technology (ICT) and particularly the interrelationships between patients' preferred roles in decision making, health information literacy, and use of information resources. His work has been published in various medical, information science, professional communication, and biomedical informatics journals and conferences including JAMA (Journal of the American Medical Association), Journal of General Internal Medicine, JAMIA (Journal of the American Medical Informatics Association), JASIST (Journal of the American Association for Information Science and Technology), IEEE Transactions on Professional Communication, and International Journal of Medical Informatics.

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