Séminaire de recherche sur les systèmes de santé : « Virtual Visits: Friend or Foe of Patient-centred Care?»

Le vendredi 3 février 2017, de 13 h à 15 h

Cet événement se déroulera en anglais seulement.

(En anglais seulement) 

Virtual (video) visits are a new form of primary care that is increasingly available in parts of  Canada. There is a need to develop an understanding of patient perspectives on virtual visits and how they affect patient experience, access to care, and health services utilization patterns from a system perspective. We conducted a patient survey and an observation study on the users and providers of virtual visits in BC, where there has been public funding for this care since October 2012. Data analysis used fee-for-service physician payment data, patient and physician demographic data, and PharmaNet prescription data, from 2010/11–2013/14. We examined overall utilization of GP virtual visits to understand the characteristics of providers and patients providing and using these services, and conducted time series analyses to answer the question of whether virtual visits displace or add to other forms of patient care. Virtual visits are still a small portion of total primary care but are expected to increase. We find that patients use these services to see both known and new providers, and that these scenarios have different outcomes. Virtual visits may be one means of making the health system more patient-centred, but these effects depend on how they are integrated into existing health care delivery systems.

Date :
Le vendredi 3 février 2017
Heure :
de 13 h à 15 h
Lieu :
École de gestion Telfer
Pavillon Desmarais
DMS 4165
55, avenue Laurier Est
Ottawa (Ontario) K1N 6N5
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À propos de la conférencière (en anglais seulement)

Dr. John Gilbert has been a seminal leader in the education of health professionals in British Columbia, Canada and internationally. In the early part of his career he pioneered linguistics and psychology as the basis of practice for speech-language pathologists and audiologists. In the latter part of his career it was his vision and leadership that led to the concept of interprofessional education being developed as a central tenet of team-based collaborative patient-centred practice and care. These concepts are now part of university, college, and institute health sciences training in many places across Canada, and globally.

He was elected a Fellow, Canadian Academy of Health Sciences, in 2008. He was awarded the Queen’s Diamond Jubilee Medal in April 2012, and was appointed a Member of the Order of Canada, in July 2011 for his leadership in the development of interprofessional education as a central tenet in team-based collaborative patient-centered practice and care, nationally and globally. He received a Doctor of Laws, honoris causa, from Dalhousie University in May 2016.

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